Everything CaseChaser can do for you.
Built for people being ignored by their solicitor.
AI Chase Engine
Our AI reads your entire case history — every chase you've sent, every document you've submitted, how long your solicitor has been silent — and writes the perfect email for this exact moment. Not a template. A genuinely informed, professionally worded chase built around your actual situation.
Auto Email Logging
Every case gets a unique inbound email address. When your solicitor replies, the full email logs itself automatically — subject, body, attachments. Nothing to copy. Nothing to forget. Your conversation history builds itself.
Escalation Ladder
A clear, step-by-step path from your first polite chase all the way to a Legal Ombudsman complaint. You always know where you are, what comes next, and exactly how to take the next step.
Dashboard
Your case at a glance — days since contact, case health score, expected completion date, and your next recommended action. Everything you need to know the moment you log in, without having to dig for it.
Document Tracker
Missing documents are the most common excuse solicitors use to explain away delays. The document tracker keeps every form and submission organised — with the ability to add your own custom documents — so that excuse is never available to them.
Deadline Tracker
Know exactly when the 8-week SRA threshold is reached and when you're eligible to escalate to the Legal Ombudsman. The clock is always visible so you never miss a moment to act.
Response Benchmarking
See how your solicitor's response times compare to industry standards. If they're falling behind, you'll know — and you'll have the evidence and confidence to escalate.
Complaint Pack Generator
One click generates a formatted PDF with your full case timeline, communication log, and a formal complaint letter — ready to send to the firm or the Legal Ombudsman.
Email Reminders
Automated nudges when your solicitor hasn't replied. Set your threshold — 3, 5, 7, or 14 days — and CaseChaser chases the chase so you don't have to think about it.
